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SMS Alert Service Introduction

Our SMS alert service offers you the instant transaction message via mobile phones. While you are out of town, with registered SMS alert service, we will transmit the instant transaction SMS message to you accordingly when the transaction's done. From now on, you can instantly acknowledge your account/transaction status.

The application for SMS alert service is simple. Please visit one of our branches/sub-branches in Hong Kong and fill in the application form, then the service will be activated for you.

The service is free of charge. The transmission of SMS message is also free of charge.


SMS alert service includes:

 

1. Time Deposit Maturity (Common Deposit) SMS Alert Service

  • After registration, your existing and newly opened fixed deposit accounts will be activated with this service.
  • At the day of maturity, customers will receive the SMS message, guiding them to renew or withdraw the fixed deposit.

2. Credit Card SMS Alert Service

  • Applicable to Platimum Card customers with designated Platinum Card Numbers.
  • When the designated Platinum Card spending amount is equal to or greater than the customer preset limit, the registered mobile phone number will receive the SMS message to let customers know the current status. This helps monitoring the Card Usage.

3. Securities Services Instant Transaction Messages

  • Transaction results: "Fully Executed", "Partially Filled", "Order Inactive (Expired)", "Cancel Order", "Order Has Been Rejected".
  • IPO Alotment result.
  • Transaction Quantity and Amount.
4. Insurance Services: Online Application
Once the following insurance plan has been applied, your registered mobile phone number will receive the SMS message to let you know the policy number and regarding contact number.This helps your unexpected need.
  • Single Trip Travel Insurance
  • Annual Cover Travel Insurance
  • Medical Card
  • Home Insurance
  • Helper Insurance
5. SMS Alert Service after instruction executed

Once the following instruction(s) is successfully executed, your registered mobile phone number will receive the SMS message to let you know the current status of his/her instruction:

  • Pre-defined Bill Payment Instruction
  • Limit/Circular Order of Foreign Exchange
  • One-off/Recurring Instruction for fund transfer