Various service forms are available here for your convenience

• Credit Card
• Insurance
• Investments
• MPF
• Other Services
• Deposit Accounts

 

Credit Card

• Travel Reward Program Membership Enrolment Form
• Priority Pass Membership Application Form
• Point Links Service Application Form
• Octopus Automatic Add Value Service Application Form
• Octopus Automatic Add Value Service - Change of AAVS Form
• Bank of Communications Credit Card “Flexi” Purchase Instalment Plan terms and conditions (Only applicable to promotion on or before 26 March 2021)
  
• Bonus Point Gift Redemption Form
• Bank of Communications Pacific Credit Card Direct Debit Authorization Form
• Bank of Communications Credit Card Fees Schedule
• Bank of Communications CUP Dual Currency Credit Card Fees Schedule
  
• Bank of Communications Credit Card Key Facts Statement
• Bank of Communications CUP Dual Currency Credit Card Key Facts Statement
• Bank of Communications Pacific Credit Card Cardholder Agreement
• Bank of Communications CUP Dual Currency Credit Card Cardholder Agreement
• Cardholder Agreement for the Bank of Communications Gift Card
• Cardholder Agreement for the Bank of Communications CUP Gift Card
• Bank of Communications Supplementary Card Application Form
• Bank of Communications Pacific Credit Card Terms and Conditions for One-Time Password Online Authentication Service
• Bank of Communications Credit Card Security Notes
• Visa Credit Card User Guide 
• CUP Dual Currency Credit Card User Guide 
• Bank of Communications Credit Card Personal Data Amendment Form 
• Bank of Communications Credit Card Amendment Request Form  
• Dispute Transaction Request Form  
• Enhanced Security Measures for Automated Teller Machines ("ATM") Overseas Cash Withdrawal Transactions Services 
• Terms And Conditions For UnionPay QR Code Payment Services 

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Insurance

• China Accidental Emergency Medical Insurance Brochure & Proposal Form
• Foreign Domestic Helper Comprehensive Insurance Brochure & Proposal Form
• CBIC Joy Comprehensive Home Insurance Plan Brochure & Proposal Form

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Investments

• Monthly Stocks Investment Plan Application Form
• Monthly Stocks Investment Plan Alteration Form
• Monthly Stocks Investment Plan Terms and Conditions
• Direct Debit Authorization
• Amendment and/or Revocation of Direct Debit Authorization

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Other Services

• Application for Dual Currency Card/HKD China UnionPay ATM Card
• Notice for Change of Address and/or Telephone Number 
• "S² Payroll Account" Services Application / Data Amendment Form
• Opt -out request to the use of personal data in direct marketing (Individual Customer)
• Consent to the use of personal data in direct marketing (Individual Customer)
• Notice of Direct Marketing Activities (Corporate Customer)

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Deposit Accounts

• Agreement for General Banking Services (for individual and joint accounts)
• Agreement for General Banking Services and General Investment Services (for individual and joint accounts) 
  
• Meaning of terms and expressions used in Self-Certification Forms (CSR)
• Guidance for the self-certification (FACTA)
  
• Instructions for Account Service Application, Signing Arrangement and Account Operation
  
• Notes on Opening and Operation of Savings Accounts
  
• Notes on Opening and Operation of HKD Current Accounts
  
• Notes on Opening and Operation of USD Current Account
  
• Notes on Opening and Operation of RMB Current Account
  
• Notes on Opening and Operation of Time Deposit Accounts
  
• Notes on Opening and Operation of Club Deposit Accounts
  
• Notes on Operating All Kinds of Payment Services
  

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